Customer Loyalty Program

What is a Customer Loyalty Program and why do we offer it? The Customer Loyalty Program is a program setup to reward our loyal customers that use our services year, after year.

How it works

For Loyal Customers that have been with us for 3 years or less

  • 5% off parts
  • 24hr emergency service
  • No labor cost on replacing warranty parts*
  • Access to our Refer A Friend Program

For Loyal Customer that have been with us 3-6 years

  • 8% off parts
  • 24hr emergency service
  • No labor cost on replacing warranty parts*
  • Access to our Refer A Friend Program

For Loyal Customers that have been with us for 6-10 years

  • 10% off parts
  • 24hr emergency service
  • No labor cost on replacing warranty parts*
  • Access to our Refer A Friend program

For Loyal Customers that have been with us for 10 years or more

  • 10% off parts
  • 24hr emergency service
  • No labor  cost on replacing warranty parts*
  • No overtime charge on emergency calls**
  • Access to our Refer A Friend program

Why we offer Customer Loyalty Program instead of service contracts

It is a fact that a system that is properly serviced and maintained, last longer, runs more efficiently, breaks down less and just cost less to operate. We offer annual maintenance service at  a very reasonable price. All this is to save you money. There are no added cost or fees to be part of this program, just get your systems serviced once a year by Pioneer Mechanical and we will reward you for your loyalty.

*Parts must be purchased through Pioneer Mechanical, installed and maintained by Pioneer Mechanical

**Customers must have annual maintenance service done annually by Pioneer Mechanical

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